When your Logitech wireless headphones are not working when wired, you can feel panicked and uncertain what to do. Fortunately, this problem has a simple solution. Troubleshooting wireless headphones can take some time and dedication, but you can usually find and solve the issue quickly.
Getting Started Troubleshooting Logitech Wireless Headphones
- Check Your Cables and Connectors: Look for any physical problems that could be preventing your Logitech Wireless Headphones from getting power. Make sure the cables are secure and connected properly in both the headphones and the audio device. You may need to unplug and replug in the cables.
- Check the Batteries: Replace the batteries in the headphones if they are weak or have been in place for too long. Make sure the batteries are secure and making contact properly.
- Check the Device: Ensure the audio device is getting power and that the sound is turned up. Make sure it is connected to the same frequency as the headphones.
Reinstalling the Logitech Wireless Headphones Software
- Find the software associated with your Logitech wireless headphones. You may not be able to reinstall the software unless you have the correct version.
- Uninstall the Logitech wireless headphones software. Once the software is uninstalled, restart the computer then reinstall the Logitech wireless headphones software.
Check Drivers
Go to the website of the manufacturer of your audio device to check for any updated drivers needed. Also, you may need to update the Logitech Unifying software. If your audio device has an internal sound card, make sure you have the most up to date audio driver installed.
Following these steps, such as checking cables and connections, batteries, audio device, software, and device drivers can help you diagnose and solve any issues you may have with your Logitech Wireless Headphones not working when wired. Although troubleshooting can take some time and dedication, usually, you can find and resolve the issue quickly.
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Last update 2021-09-03. Price and product availability may change.